Three years on parts and labour for every new sprinkler system PJL installs across Newmarket, Aurora, Markham and the GTA. One year on every repair and retrofit. Industry standard is 1 year, often parts only — we cover the labour too. If we installed it and it breaks inside the warranty window, we make it right at no charge.
Every job we do — installs, repairs, retrofits — comes with a written warranty. Coverage breaks down into three tiers depending on the type of work.
Every new full-property sprinkler system PJL installs is covered for 3 years on parts and labour. Heads, valves, controller, mainline pipe, lateral pipe, wiring, valve boxes — every component we put in the ground, plus all the labour to diagnose and fix it.
Every sprinkler repair we complete is backed by a 1-year parts and labour guarantee on the work performed. If we replaced a valve and it fails within 12 months, we replace it again at no charge.
Smart-controller retrofits and drip-zone retrofits are guaranteed for 1 year on parts and labour for the retrofit work. New components installed get a fresh 1-year clock from the install date.
Most irrigation contractors in the GTA offer a 1-year warranty on parts only. The contractor's labour bill on a typical valve replacement is $180-$250 — so a "1-year parts only" warranty often means most warranty claims still cost the homeowner real money. Here's the apples-to-apples.
A real-world example: a stuck valve diagnosed in year 2. Industry-standard warranty: replacement valve free ($35), but $180-$250 in labour billed. PJL warranty: $0. The labour piece is where warranties either earn their reputation or quietly become marketing.
Four steps. Most warranty visits are scheduled within 3-5 business days of the call.
(905) 960-0181 or info@pjllandservices.com. Describe what's happening — head not popping up, zone not running, controller offline, leak, brown patch, anything.
Every job has a written design and parts list on record. We pull yours, confirm the work falls within the warranty window, and confirm the failure is covered (parts, labour, install defect).
Scheduled within 3-5 business days. No diagnostic fee, no trip charge, no minimum service charge. Covered claims have zero out-of-pocket on your end.
We diagnose, repair on-site if possible (most fixes are same-visit), and update your file with what was done. Your warranty clock isn't reset, but the new work gets a fresh 1-year sub-warranty on top.
We're upfront about this so there's no friction at claim time. The warranty covers what we did and how we did it — it doesn't cover what someone else broke or what nature took out.
If something's outside the warranty but still our wheelhouse, we'll quote the repair upfront and the work itself comes with our standard 1-year repair guarantee. The wall isn't between "covered work" and "we won't touch it" — it's between "free under warranty" and "billed at standard repair rates."
Two reasons, both connected.
Better components fail less often. That's the starting point. Every PJL install uses pressure-regulated heads with low-pressure nozzles, Hunter valves, and Hydrawise smart controllers as standard — the same field-proven hardware we'd put on our own property. We pay more for the parts; the customer pays less in failures.
We plan hydraulics properly so the system runs in spec, not over-pressurized. The single most common cause of premature head failure on builder-grade systems is over-pressurization — heads designed to spray at 30 psi being fed 65 psi from the main. They shred in two seasons. A properly-designed system runs to its design pressure and lasts ten.
Patrick is Hunter Hydrawise Certified, Hunter University trained, listed as a Hunter Authorized Installer. We use the same components on our own work. The 3-year warranty isn't bravado — it's a math problem with a known answer.
If a contractor offers "1 year on parts only" on a residential install, ask them: what changes between year 1 and year 2? Hardware doesn't get more reliable on day 366. The 1-year warranty isn't reflecting hardware reality — it's reflecting their willingness to stand behind the install.
The warranty stays with the property, not the homeowner. If you sell within the warranty window, the buyer is covered for the remaining term. We'll provide a written warranty transfer letter on request, which is useful in real-estate transactions where buyers want documentation that the irrigation system is still under warranty.
Realtors who list properties we've installed often include the remaining warranty in the listing — it's a real asset on the home, especially when potential buyers see a Hydrawise smart controller and a brand-new install.
Call us first — most warranty calls turn into a 30-minute fix on a single visit. No charge if it's covered.