How quickly can you respond to a sprinkler repair in Newmarket or the GTA?
Same-day across Newmarket, Aurora, King City and Richmond Hill during the April to October season — typical 2-4 hour response. Markham and Vaughan are slightly further (~30 minutes from base) so realistic response is 4-6 hours. For active leaks: shut your main supply valve immediately and call (905) 960-0181 — we route the closest available crew.
How much does sprinkler repair cost?
Pricing is locked. The standard service call is $95 (mobilization + on-site assessment). Diagnostic and repair labour is billed separately at $95/hr; every repair quote includes an estimated time so the customer sees the expected total before we start, and any over-time labour is quoted on the spot before continuing. Plus parts. Common flat-rate examples (parts + service call, with the repair-time estimate quoted in writing): one broken head $95 + $68 + labour. Stuck valve in a 3-valve manifold (full manifold rebuild) $95 + $135 + ($74.95 × 2) + labour = $379.90+. Wire diagnostics + simple in-box repair $95 + $187 = $282. Pipe break (up to 3 ft of 1-inch pipe) $95 + $120 + labour = $215+. See the published pricing guide for the full rate sheet. We always quote the repair in writing on-site before doing the work.
What's the AI Intake bonus and how does it save me money?
It's the only discount PJL offers. If you describe your repair issue through the AI intake on our website and the on-site diagnosis matches what the AI predicted, you receive one hour of repair labour FREE on the diagnosed work — a $95 saving. If the AI's diagnosis is wrong, no free hour applies. Anything else discovered on-site (a separate problem we find while there) is billed at parts + $95/hr labour, quoted to you on the spot before any extra work begins.
What kinds of sprinkler problems do you fix?
Broken or stuck sprinkler heads, leaking valves, low water pressure across one or all zones, dry spots in the lawn, wet spots that don't dry up, mystery zone shut-offs, controller faults (won't program / clock loss / no power), Hydrawise app connectivity issues, freeze damage from skipped winterization, water hammer from improper spring start-up, head height adjustment after lawn renovation, and full system pressure regulation diagnostics. If your system isn't behaving the way you expect, we can probably fix it.
Do you offer a guarantee on repair work?
Yes — every repair we do carries a 1-year parts and labour guarantee. If the same component fails again within 12 months, we replace and re-fix at no charge. (Doesn't cover separate / unrelated issues elsewhere on the system.)
Should I try to fix it myself first?
Two things you can DIY safely: replace a broken or stuck spray head (unscrew the old one, hand-tighten a matching new one, $5-$15 part from any irrigation supply) and reset a controller after a power loss (re-enter your programming or run our Hydrawise app reconnect). Anything else — leaks, valve issues, low pressure across zones, mainline problems — is where DIY becomes risky and expensive. Wrong diagnosis on a low-pressure call has homeowners ripping up healthy zones chasing a leak that's actually a partially-closed gate valve at the meter.
Usually one of three things: a failed solenoid or stuck valve diaphragm, a cut or corroded wire between the controller and that valve, or a controller program issue. A single dead zone is almost never a pipe problem. We test at the valve first — wire diagnostics plus a simple in-box repair runs $95 service call + $187.
That's low-head drainage or a weeping valve. If it stops after a day, it's drainage — normal on sloped yards. If it never stops, the zone valve isn't sealing and is leaking water 24/7 — worth fixing before the water bill tells you first.
When should sprinklers be winterized in Newmarket and York Region?
Between mid-October and early November, before sustained overnight freezes. Newmarket typically sees first frost in early October, and ground frost penetrates far below irrigation lines over winter — any water left in the system cracks pipes, valves and backflow preventers. Most spring repair calls trace back to a skipped or late blowout.
Do you repair sprinkler systems installed by another company?
Yes. Most of our repair work is on systems someone else installed. We work on all major brands — Hunter, Rain Bird, Toro, Orbit — and every repair carries the same 1-year parts and labour guarantee regardless of who built the system.
